SHIPPING
Shipping Policy
This policy explains how Yarbelnn orders are prepared and delivered. Shipping availability, methods, charges, and any estimated delivery window are shown when available during checkout and may vary by destination and order.
Order processing
Orders are reviewed and prepared before shipment. Processing estimates shown at checkout or in an order confirmation are estimates rather than guarantees. Weekends, public holidays, payment review, address verification, product availability, and unusually high order volume may affect processing.
Shipping methods and charges
Available shipping methods and charges are calculated for the delivery address and displayed before the order is submitted. We may use different carriers or services depending on destination, package requirements, and operational availability.
Delivery estimates
Carrier transit times are estimates and can be affected by weather, customs, local disruptions, remote-area delivery, and other events outside our reasonable control. A delivery estimate is not a guaranteed delivery date unless an express guarantee is explicitly stated at checkout.
Address accuracy
Customers are responsible for providing a complete and accurate delivery address. Contact Customer Care promptly if an address needs correction. A change cannot be guaranteed after processing begins, and additional carrier or reshipment charges may apply where permitted by law.
Tracking
When a carrier and tracking number are available, tracking information may be sent by email and displayed through Track Order. Carrier scans can take time to appear after a label is created. Tracking events and delivery estimates are supplied by the carrier.
International orders
International shipments may be subject to customs review, import duties, taxes, brokerage, or other destination charges. Unless checkout expressly states that these charges are included, they may be collected from the recipient by local authorities or the carrier. Customers are responsible for confirming that products may lawfully be imported into the destination.
Delayed, lost, or delivered-but-not-received packages
Review the carrier tracking page, check safe delivery locations and household members, and allow time for an early delivery scan to resolve. If the package remains missing or tracking has not progressed for an unusual period, contact Customer Care. We will review available order and carrier information and explain the next appropriate step; outcomes depend on the facts, carrier process, and applicable consumer law.
Contact
For shipping help, visit our Contact page and include your order number and billing email. Do not send payment-card details or passwords.