GOOD QUESTIONS
Clear answers, before you buy.
What is Yarbelnn Men’s Intimate Care Gel?
It is a cosmetic gel intended for external intimate skin. Refer to the product page and the finished product label for the current formula, directions, warnings, and intended use.
How should I use it?
Follow the directions on the finished product label. Use externally only, avoid contact with eyes, and do not apply to broken or irritated skin unless the label specifically says otherwise.
Can I use it every day?
Use the product only as directed on its label. Individual skin can respond differently; discontinue use if irritation or persistent discomfort develops.
Is it a medical treatment?
No. Yarbelnn products are cosmetics and are not intended to diagnose, treat, cure, or prevent disease. For symptoms that are severe, persistent, unexplained, or concerning, seek advice from a qualified healthcare professional.
Where can I see ingredients and warnings?
Current product information appears on the product page and on the finished product packaging. The label supplied with your product should be treated as the final directions and warning reference.
How do I know whether my order has shipped?
When shipment tracking is added to your order, it may appear in your shipment email, your WooCommerce account, and the Track Order page. You will need the order number and billing email to use the public tracking page.
Can I change or cancel an order?
Contact Customer Care as soon as possible. We cannot guarantee a change or cancellation after an order has entered processing or has shipped.
What if an item arrives damaged or incorrect?
Contact Customer Care with your order number, a description of the issue, and clear photographs when practical. Keep the product and packaging until instructions are provided.
Can I return an intimate-care product?
Return eligibility depends on the product condition, hygiene considerations, applicable law, and the terms stated in our Return & Refund Policy. Opened or used intimate-care products generally cannot be accepted for change-of-mind returns; this does not limit rights relating to damaged, defective, or incorrect goods.
Will I have to pay duties or import taxes?
International orders may be subject to charges imposed by the destination country. Any information shown at checkout should be read together with our Shipping Policy.
How can I contact Customer Care?
Visit the Contact page. For order questions, include your order number, but never send your password or full payment-card details.